Full Job Description
Join Domino's as Our New Social Media Manager in Hyattsville!
Are you passionate about social media? Do you have a flair for creating engaging content that captivates and connects with diverse audiences? In the heart of Hyattsville, Maryland, Domino's Pizza, the world-renowned pizza delivery and carryout chain, is seeking a creative and dynamic Social Media Manager to join our growing team.
About Domino's
At Domino's, we believe in delivering more than just pizza; we deliver an experience. Our commitment to quality, service, and community has made us an iconic brand globally. With over 17,000 stores across the world, our Hyattsville location plays a vital role in serving our community with delicious products and impeccable service. Join us as we expand our digital engagement and solidify our place as the go-to pizza choice in the region!
Your Role as Social Media Manager
As the Social Media Manager, you will spearhead our social media strategy, enhancing our brand presence across various platforms while engaging effectively with our customers. This position comes with a unique opportunity to leverage cutting-edge social media tools and analytics to create campaigns that drive customer engagement and boost sales.
Key Responsibilities
- Create, curate, and manage published content: Develop engaging posts, graphics, and marketing campaigns that resonate with our audience on platforms such as Facebook, Instagram, Twitter, and TikTok.
- Develop and implement social media strategies: Conduct market research and audience analysis to develop robust social media strategies that align with Domino's marketing objectives.
- Manage social media accounts: Oversee posting schedules, engage with followers, respond to comments and messages promptly to build community and customer loyalty.
- Perform social media analytics: Analyze key metrics to evaluate the performance of campaigns and make data-driven suggestions for content improvements and engagement strategies.
- Collaboration with cross-functional teams: Work closely with the marketing, sales, and customer service teams to align social media strategies with overall business goals.
- Stay updated on social media trends: Keep an eye on emerging trends, tools, and platforms and share insights with the team to maintain a competitive edge.
- Lead community management initiatives: Engage with customers via social media, seeking feedback, managing crisis communication, and fostering loyal relationships with our audience.
- Train and mentor junior staff: Provide guidance and training to junior social media team members, fostering a culture of creativity and collaboration.
- Manage social media advertising: Plan and execute paid advertising campaigns that promote our products and special offers while maximizing ROI.
Qualifications
To succeed in this role, candidates should possess the following qualifications:
- Education: Bachelor’s degree in Marketing, Communications, or a related field.
- Experience: 3-5 years of proven experience in social media management, preferably in the food service or retail sector.
- Content Creation Skills: Proficiency in graphic design and content creation tools (e.g., Adobe Creative Suite, Canva, etc.).
- Platform Proficiency: Strong knowledge of social media platforms, their respective audiences, and the best practices for each.
- Analytical Skills: Ability to analyze data to derive actionable insights and develop strategies accordingly.
- Excellent Communication Skills: Strong written and verbal communication skills, with the ability to engage customers with compelling content.
- Creative Mindset: A creative thinker who can come up with unique ideas to boost our brand's visibility and engagement.
- Team Player: Collaborative mindset with the ability to work flexible hours and adapt to the fast-paced environment of the food service industry.
Why Join Us?
Domino's is not just a place to work; it's a place to grow! We offer a supportive environment that fosters growth and innovation. Here’s what you can expect:
- Competitive Salary: We offer a competitive base salary commensurate with experience.
- Employee Benefits: Full health benefits, including medical, dental, and vision insurance, along with paid time off and retirement plans.
- Career Development: Opportunities for professional development, including training and mentorship programs.
- Dynamic Work Environment: Join a collaborative team that encourages creativity and innovative thinking.
- Employee Discount: Enjoy discounts on Domino's products as a part of our team.
Application Process
If you're ready to take your career to the next level and become a part of the Domino's family in Hyattsville, MD, we want to hear from you! Fill out your application with a detailed resume highlighting your relevant experience. A cover letter demonstrating your passion for social media and why you're the perfect fit for this role will make your application stand out!
Domino's: The Future of Pizza and Social Media
At Domino's, we revolutionize the way people experience pizza, and with your skills as a Social Media Manager, we can transform how we engage with our customers online. Be part of a team that’s driven by excellence, innovation, and the pursuit of customer satisfaction. Apply now and help us create unforgettable moments, one slice at a time!